Information Technology means the use of hardware, software, services, and supporting infrastructure to manage and deliver information using voice, data, and video. Information Technology includes- All computers with a human interfae - All computer peripherals which will not operate unless connected to a computer or network - All voice, video and data networks and the equipment, staff and purchased services necessary to operate them - All salary and benefits for staff whose job descriptions specifically includes technology functions, i.e. network services, applications development, systems administration - All technology services provided by vendors or contractors - Operating costs associated with providing information technology - an All costs associated with developing, purchasing, licensing or maintaining software.
An Information Technology Services Agreement is a contract between a service provider and a customer that details the services being provided. It outlines the scope of the services, fees, payment terms, and any applicable warranties or restrictions. It also outlines the customer's rights and responsibilities, and the service provider's obligations. The types of Information Technology Services Agreement vary depending on the services being provided. For example, a software services agreement details the terms of use for software services, while a consulting services' agreement outlines the terms of a consulting contract. Other types of Information Technology Services Agreement include hosting services agreements, cloud services agreements, and managed services agreements.