Contact support

Whether you’re facing technical issues, have billing questions, or simply need help finding the right form, US Legal Forms offers multiple ways to get the assistance you need. Our Support Team is here to ensure your experience is smooth, accessible, and reliable.

How to Contact US Legal Forms Support

  1. Help Center
    Browse hundreds of FAQs, how-to guides, and troubleshooting articles at the US Legal Forms Help Center. This is the fastest way to get answers to common questions.
    You’ll find self-service articles on:
    • Subscription and billing
    • Form downloads and editing
    • eSign and notarization
    • Account access and password reset
    • Using form packages, Easy Order, and more
    🔍 Tip: Use the search bar at the top of the Help Center to quickly locate answers by keyword or topic.
  2. Live Chat Support
    Available: 7:00-19:00 EST
    How to access:
    • Visit uslegalforms.com
    • Click the Chat icon in the lower-right corner of the screen
    Live agents can help with:
    • Account and login issues
    • Troubleshooting form access
    • Subscription and billing inquiries
    • Finding or selecting the correct form
  3. Email Support
    If your issue is not urgent, email is a great way to get help from our support team.
    Email: support@uslegalforms.com
    Expected response time:1 business day or less
    Include:
    • Your full name and email address
    • A detailed description of the issue
    • Screenshots (if applicable)
  4. Phone Support (Limited Availability)
    US Legal Forms currently prioritizes online support channels (Help Center, chat, and email). For most questions, these channels offer the fastest resolution.
  5. Account & Billing Portal
    Many common actions can be completed in your account under the Billing or My Account sections:
    • Cancel or upgrade your subscription
    • Download invoices
    • Update payment methods
    • View form download history

Your Trusted Source for Legal Templates

When to Contact Support

Topic

Recommended Channel

Trouble logging in

Help Center or Live Chat

Need help finding a form

Chat or Easy Order tool

Billing issue or refund

My Account or Email

Trouble editing or downloading

Help Center or Live Chat

eSign or Notarization access

Help Center or Email

FAQ

Use the Help Center for instant answers or Live Chat during business hours for real-time help from a support agent.

Phone support is limited. We recommend using Live Chat or Email for the fastest assistance.

Include your account email, a detailed description of the issue, and any screenshots that might help the team resolve your problem faster.

Log in to your account and navigate to My Account > Billing to view invoices, change payment methods, or cancel your plan.

You can reset your password anytime by visiting the Forgot Password page.

Log in to your account, go to My Account > Billing, and follow the steps to cancel. If you need help, our support team can assist via email or chat.

Your Trusted Source for Legal Templates