Subject: Gentle Reminder — Statement of Services for Past Due Account Dear [Customer's Name], We hope this letter finds you well. We regret to inform you that your account with [Company Name] is currently classified as past due, indicating a balance of $[Amount Due]. We kindly request your immediate attention towards settling this overdue amount. This letter serves as a concise statement of services provided, outlining the outstanding charges and due date, aiming to assist you in resolving the matter promptly. [Company Name] takes pride in providing exceptional services to all our valued customers, including yourself. From our records, it appears that you have availed the following services from us: 1. [Service 1]: Description of the first service provided. 2. [Service 2]: Description of the second service provided. 3. [Service 3]: Description of the third service provided. Kindly note that an outstanding balance of $[Amount Due] is reflected in our records, which includes the charges for the aforementioned services. This balance was due on [Due Date], and as of today, remains unpaid. We kindly request that you address this matter swiftly to avoid any inconvenience and safeguard your credit standing. We understand that occasional oversights and unexpected circumstances may lead to delayed payments. If such is the case, kindly inform us immediately, and we will be more than willing to discuss a mutually agreeable payment plan to resolve your outstanding balance. Our dedicated team is always ready to assist you in finding a suitable solution. To facilitate the payment process, we have enclosed the detailed invoice for the outstanding balance, along with the accepted payment methods. Please find the invoice attached to this letter for your convenience. We encourage you to review it thoroughly for accuracy. Promptly resolving your overdue account will ensure the uninterrupted provision of our services and prevent any possible disruption in your access to [Company Name]'s offerings. Should you require any clarification or assistance, please do not hesitate to contact our Customer Service department at [Customer Service Phone Number] or [Customer Service Email Address]. One of our representatives will be glad to assist you in resolving this matter efficiently. Your satisfactions as a valued customer is of utmost importance to us, and we appreciate your prompt attention to this matter. We sincerely hope for a swift resolution and a continued positive association with you. Thank you for your cooperation. Sincerely, [Your Name] [Your Title] [Company Name]
Puerto Rico Sample Letter for conveying Statement of Services for past due or delinquent account
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FAQ
Dear [customer name], We are writing to inform you that [invoice #] is now [time] overdue. Our company has reached out to you multiple times requesting payment for the [product/service] that you received on January 15, 2023. However, as of writing, the funds still have not landed in our account.
Here are some of the details a demand letter needs to include: Your information and the debtors' information (contact details, address etc.) The date when the debt began and the amount of money owed. Details and dates of any disputes relating to this payment.
I am contacting you as part of our outstanding invoices follow-up. The invoice number () of () for (service or product provided) was due on (due date). Unless mistaken, we still haven't received payment for the above. You will find a copy of the original invoice attached to this letter.
Here are some of the details a demand letter needs to include: Your information and the debtors' information (contact details, address etc.) The date when the debt began and the amount of money owed. Details and dates of any disputes relating to this payment.
The balance payment of Rs1,50,000 is now due for a long time. So, I request you to please release the payment as soon as possible. I have attached the bills for the laptop and the receipt of your payment. Do not hesitate to contact us in case you have any queries or inconveniences.
We're writing to inform you that your account is now 30 days past due. The amount of $xx was due on [insert date]. We sent you a past due notice on [insert date] and did not receive a reply. This matter requires your urgent attention.
The payment was due on [Due Date]. We're not aware of any outstanding issues or reasons for non-payment, so we would like to respectfully ask you to make payment as soon as possible. Please let us know when we can expect to receive payment for this invoice. If you have any queries, don't hesitate to let us know.
Mention the following details in this accounts receivable collection letter: Number of days past due. Amount due. Transaction summary. Previous attempts to contact the customer. CTA ? What do you want the customer to do next? Late payment fees. The time limit to complete the overdue payment. Your contact details.
