Michigan's Request to Change IVR Personal Identification Number (PIN) is a request form used to change the PIN associated with an individual's account. This request form can be used to change the PIN for accounts that use the Interactive Voice Response (IVR) system. It is important to have the correct PIN in order to access your account. Types of Michigan Request to Change IVR Personal Identification Number (PIN) include: • Change of PIN: Used to change the PIN associated with an individual's account. • Reset PIN: Used to reset an individual's PIN if they have forgotten it. • Create PIN: Used to create a PIN for a new account.