Arizona Rate Your Company - Dealing with Customer Complaints

State:
Multi-State
Control #:
US-04034BG
Format:
Word; 
Rich Text
Instant download

Description

No matter what type of business you run, there will come a time when one of your customers has a complaint. In order to maintain positive customer relations, you must know how to deal with customer complaints. The following form is a survey for employees to rate their employer as to how it deals with customer complaints. Also included are some tips on how to maintain good customer relations.

How to fill out Rate Your Company - Dealing With Customer Complaints?

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FAQ

Utilities Division | Arizona Corporation Commission.

All public utility companies are regulated by the Arizona Corporation Commission, Utilities Division.

Arizona Revised Statutes Title 44, Section 1521 through 1534 is commonly called the Arizona Consumer Fraud Act (?ACFA?) and it is a state law that prohibits businesses from using deceptive and unfair acts that would mislead or harm consumers.

Unfair business practices consist of fraud, misrepresentation and any other unconscionable acts that a business may perform. These are often taken against consumers, and are prohibited by law.

Cable television systems are typically regulated at the municipal level. Contact your local municipal entity for assistance with cable questions.

The ACC has no jurisdiction over Internet service and Internet service providers. If you have a problem with your Internet service provider, please contact them to resolve your issue.

Arizona Attorney General - File a Consumer Complaint Phoenix Metro Area: (602) 542-5763. In-state Toll-free: (800) 352-8431.

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Arizona Rate Your Company - Dealing with Customer Complaints