Washington CR-SCOR West Application is a web-based application designed to help commercial property and casualty insurance companies manage their claims processes. It is designed to streamline the entire claims process, from initial notification of a claim to its resolution. The application provides easy access to relevant data and documents, enabling faster decisions and more efficient customer service. It also offers automated workflow features, including automated routing and escalation of claims, as well as tracking of claims status. The application is available in two versions: Washington CR-SCOR West Express and Washington CR-SCOR West Professional. Washington CR-SCOR West Express is designed for smaller companies and provides basic claims management capabilities. Washington CR-SCOR West Professional is designed for larger companies and provides advanced features such as document imaging, automated workflow, and claims analytics.