Checklist - Sustaining A Customer Service Initiative

The Forms Professionals Trust! ™
Description
Many customer service improvement initiatives fail to produce sustained results. Failure is usually not due to a lack of creativity or resources. Failure is most often the result of a lack of long-term commitment to the hard work that sustainability requires. The "launch" phase of an improvement initiative can be challenging, but it is also energizing. Top management is involved in the launch, frontline employees join improvement teams, and service communication abounds. This does not last however. Both management and the employees they supervise lose interest. The purpose of this form is to provide principles and processes for achieving long-term success.
All forms provided by US Legal Forms, the nations leading legal forms publisher. When you need a legal form, don't accept anything less than the USlegal™ brand. "The Forms Professionals Trust ™
Gold Award 2006-2018
BEST Legal Forms Company
11 Year Winner in all Categories:
Forms, Features, Customer Service
and Ease of Use.
