Dear [Customer's Name], I hope this letter finds you well. I am writing to follow up on an issue regarding a duplicate order that was recently placed with our company. We sincerely apologize for any inconvenience this may have caused and assure you that we are working diligently to resolve this matter promptly. Firstly, let me explain what South Dakota is. Located in the Midwestern region of the United States, South Dakota is a state known for its stunning natural landscapes, rich history, and vibrant culture. With a population of approximately [population], South Dakota offers a unique blend of rural charm and urban amenities. Now, getting back to the duplicate order issue, we understand how frustrating it can be to receive multiple shipments and billing for a single purchase. Upon thorough investigation, we have identified that an error occurred in our system, resulting in the accidental duplication of your order. To rectify this situation, we have taken immediate action to cancel the duplicate order and ensure that you will not be charged twice for the same item. Additionally, we have arranged for the return of the duplicate shipment at our expense. Our dedicated customer service team will be contacting you shortly to provide detailed instructions on the return process. Rest assured, we value your satisfaction as our customer and want to make this right for you. We understand that such mistakes can erode your trust in our company, and for that, we sincerely apologize. We have already taken steps to prevent similar issues from occurring in the future by enhancing our order processing system and implementing additional quality control measures. Should you have any further concerns or queries, please do not hesitate to reach out to our customer service department at [contact details]. Our team is committed to resolving any remaining issues to your complete satisfaction. Once again, we apologize for any inconvenience caused by this duplicate order. Your trust and support are of utmost importance to us, and we appreciate your understanding in this matter. We will continue to work diligently to enhance our services and ensure a seamless shopping experience for all our customers. Thank you for your patience, and we sincerely apologize for any inconvenience caused by this error. Warm regards, [Your Name] [Your Title] [Company Name] [Contact Information]
South Dakota Sample Letter for Follow-up on Duplicate Order
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