South Carolina Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• Control #: US-0626LR
• Format: Word; Rich Text

Description

Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

Subject: Seeking Compensation for Slip and Fall Accident at [Store Name] [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Store Manager's Name] [Store Name] [Store Address] [City, State, Zip Code] Dear [Store Manager's Name], I hope this letter finds you in good health. I am writing to bring to your attention a distressing incident that occurred at your esteemed store on [date] which resulted in a slip and fall accident. As a regular customer, I have always appreciated the high standards of cleanliness and safety maintained at your establishment, which is why I am disappointed to experience such an unfortunate incident. On the aforementioned date, while browsing the aisles of your store, I unexpectedly slipped and fell due to a hazardous condition on the floor. The area in question lacked any visible warning signs, making it impossible for me to anticipate the danger. Consequently, I sustained injuries, including [describe injuries], which required immediate medical attention. I have attached the relevant medical records for your reference. Since the incident, I have been burdened with medical bills, ongoing treatment expenses, and the loss of wages due to my inability to work for a considerable period of time. As a responsible and concerned customer, it is my duty to inform you about this unfortunate occurrence, and I kindly request your urgent attention to resolve this matter. It is my understanding that your store is committed to providing a safe environment for its customers, and as such, I believe it is within your best interest to rectify this situation promptly. I hereby request the following actions to be taken: 1. Document the incident: Kindly ensure that an incident report is accurately filed regarding the slip and fall accident. This report should include all relevant details, such as the time, location, and circumstances of the incident. 2. Thorough investigation: Conduct a comprehensive investigation to determine the cause of the hazardous condition on the floor that led to my fall. Identify any negligent actions or omissions made by the store or its employees, which could have contributed to the accident. 3. Preserve evidence: Preserve any evidence that may support my claim, such as photographs of the accident scene, CCTV footage, or witness statements. This will serve as vital evidence in establishing liability and the extent of negligence. 4. Compensation: In light of the physical and emotional pain I have endured, as well as the financial upheaval caused by this incident, I request fair and just compensation for my damages. These include medical expenses, lost wages, physical therapy costs, out-of-pocket expenses, and any other losses incurred as a direct result of the accident. I believe that resolving this matter amicably is in the best interest of all parties involved. However, if my concerns go unaddressed, or I do not receive a satisfactory response within a reasonable timeframe, I may be compelled to seek legal representation and file a lawsuit to protect my rights as a customer. I kindly request that you acknowledge receipt of this letter and commence the necessary actions to resolve this matter promptly. I trust that you will handle this situation with the professionalism and care that I have come to expect from your store. To ensure appropriate communication, please reply to this letter via email or by phone at your earliest convenience. I can be reached at [Phone Number] or [Email Address]. I anticipate your prompt response and a swift resolution to this unfortunate incident. Thank you for your attention to this matter. Yours sincerely, [Your Name]