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6), OCR may refer the complaint to the Department of Justice for investigation. OCR reviews the information, or evidence, that it gathers in each case. In some cases, it may determine that the covered entity did not violate the requirements of the Privacy or Security Rule.
Finally, if your health privacy complaint involves an individual health care practitioner, or if you are otherwise unsure which state agency or board to contact about your concerns, you can contact the Attorney General's Office at (651) 296-3353 (Twin Cities Calling Area) or (800) 657-3787 (Outside the Twin Cities) and ...
Be filed in writing by mail, fax, e-mail, or via the OCR Complaint Portal.
How to File a Complaint Privacy Officer. California Department of Health Care Services. P.O. Box 997413. MS 0010. ... Secretary of the U.S. Department of Health and Human Services. Office of Civil Rights. Attention: Regional Manager. ... U.S. Office of Civil Rights. (866) 627-7748 (Voice) (866) 788-4989 (TTY)
Filing a Complaint If you believe that a HIPAA-covered entity or its business associate violated your (or someone else's) health information privacy rights or committed another violation of the Privacy, Security, or Breach Notification Rules, you may file a complaint with the Office for Civil Rights (OCR).
Sharing of PHI online or via social media without permission. Mishandling and mis-mailing PHI. Texting unencrypted PHI. Failure to encrypt PHI or use an alternative, equivalent measure to prevent unauthorized access/disclosure.
OCR is responsible for enforcing the HIPAA Privacy and Security Rules (45 C.F.R. Parts 160 and 164, Subparts A, C, and E). One of the ways that OCR carries out this responsibility is to investigate complaints filed with it.