Guam Software Maintenance Agreement

State:
Multi-State
Control #:
US-13175BG
Format:
Word; 
Rich Text
Instant download

Description

This form is a detailed Software Maintenance Agreement document for use in the computer, internet and/or software industries.
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FAQ

The Niagara Workbench tool can be used to create wire sheet applications on a Sedona compliant controller such as the BAScontrol, BASpi, or BASremote platforms, assuming Sedona Framework is installed in the tool. If in Workbench you can do a File > Open > Open Device operation, then Sedona is installed.

The Niagara Software Maintenance Agreement (SMA) is designed to assure access to the latest Niagara technology for cybersecurity, graphics visualization, provisioning, tagging, analytics, certifications, compliance and more. Use the cloud-hosted Niagara Asset Manager to easily check SMA compliance.

A service maintenance contract is a legal agreement between a company and a maintenance service provider. It specifies the terms and conditions of the agreement between the two parties.

Maintenance agreements provide routine maintenance, access to emergency repairs, and constant upgrades to software and your system's hardware. More importantly, the agreement make you a priority and allows you to build a relationship with your maintenance provider.

A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.

Tridium is the developer of Niagara Framework® a comprehensive software platform for the development and deployment of connected products and device-to-enterprise applications.

Sections to Be Included in a Product Maintenance and Repair AgreementProvider and buyer contact information.Definitions of common terms.General service terms and specifications.Response time and returns procedure.Support conditions and obligations.Service exclusions.Price, Invoicing, and Payment terms.More items...

A maintenance agreement outlines the steps one party will undertake to insure the upkeep, repair, serviceability of another party's property. Maintenance contracts are commonly used by companies that take care of vehicle fleets, industrial equipment, office and apartment buildings, computer networks, etc.

Support and Maintenance Agreement means any of Software AG's or Partner's standard forms of written contract setting out the terms and conditions under which the Customer may obtain software support and maintenance services on terms identical to Software AG's Product Support and Maintenance Service Terms and Conditions

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Guam Software Maintenance Agreement