No matter what type of business you run, there will come a time when one of your customers has a complaint. In order to maintain positive customer relations, you must know how to deal with customer complaints. The following form is a survey for employees to rate their employer as to how it deals with customer complaints. Also included are some tips on how to maintain good customer relations.
District of Columbia Rate Your Company - Dealing with Customer Complaints
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How to fill out Rate Your Company - Dealing With Customer Complaints?
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FAQ
Consumer protection laws safeguard purchasers of goods and services against defective products and deceptive, fraudulent business practices.
The District of Columbia's general consumer protection law, which prohibits a wide variety of deceptive and unconscionable business practices, is called the Consumer Protection Procedures Act or ?CPPA.? It is codified at DC Official Code §§ 28-3901 to 28-3913.
In 1961, the Washington legislature passed the Consumer Protection Act to protect consumers and businesses allowing them to bring cases against businesses that engage in unfair or deceptive practices.
This Act applies to every contract for goods or services entered into between a consumer and a merchant in the course of his business.
Claims under the Washington Consumer protection act are 4 years.
If you need assistance submitting your consumer complaint, please contact the Consumer Complaint Hotline at 202-442-9828 or email consumer.protection@dc.gov.
Washington's Consumer Protection Act (CPA) protects consumers from ? '[u]nfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce' are unlawful.? Shields v. Morgan Fin., Inc., 130 Wn. App.
Consumer Protection | Attorney General Brian Schwalb.
