For most locations, you can visit your home club in person to cancel your membership or send a written notification via mail to your home club requesting to cancel. Some members may also be eligible to cancel their membership online based on their membership type and the location of their home club.
To cancel in person: Visit your home club's front desk and request a cancellation form. To cancel via mail: Write a letter that explains your intent to cancel your membership and includes your name, address, phone number, and Planet ID membership number.
If you wish to cancel your membership, please contact Customer Service on 0861 496 463.
Most members can't cancel their Planet Fitness memberships online or over the phone. However, some members may be able to cancel online depending on the location of their home club or the type of membership they have.
For most locations, you can visit your home club in person to cancel your membership or send a written notification via mail to your home club requesting to cancel.
For most locations, you can visit your home club in person to cancel your membership or send written notification via mail to your home club requesting to cancel. Some members may also be eligible to cancel their membership online based on their membership type and location of their home club.
If you can give written proof that you are injured or that you must move out of range of a Planet Fitness, then you may be able to have the fees waived.
I am writing to request the cancellation of my gym membership with Gym Name, under the account registered to Your Name, member ID Your Member ID, effective Desired Cancellation Date. Due to reason for cancellation, e.g., relocation, financial constraints, health issues, I am unable to continue my membership.
Write a letter to HQ (5 business days) Here is a letter template that worked for us: Dear Planet Fitness Customer Service, Please consider this letter as formal notice of my decision to cancel my membership at Planet Fitness. I request that you process the cancellation as soon as possible and confirm in writing.