If you wish to file a complaint against a licensed health care facility regulated by the Agency for Health Care Administration, please contact us at 1-888-419-3456 / 800-955-8771 Florida Relay Service (TDD number) or use our Licensed Health Care Facility Complaint Form.
WHERE TO FILE THE COMPLAINT: The original complaint form (original signature and notarization) must be mailed or delivered to the Commission of Ethics at the address on the complaint form. Photocopies or emailed forms cannot be accepted. The Commission address is: P. O. Box 15709, Tallahassee, Florida 32317-5709.
If you wish to file a complaint against a licensed health care facility regulated by the Agency for Health Care Administration, please contact us at 1-888-419-3456 / 800-955-8771 Florida Relay Service (TDD number) or use our Licensed Health Care Facility Complaint Form.
Be filed in writing by mail, fax, e-mail, or via the OCR Complaint Portal. Name the health care or social service provider involved, and describe the acts or omissions, you believe violated civil rights laws or regulations. Be filed within 180 days of when you knew that the act or omission complained of occurred.
(1) The purpose of the Department of Health is to protect and promote the health of all residents and visitors in the state through organized state and community efforts, including cooperative agreements with counties.
There are several convenient ways you can report a violation: Click here to report a complaint Call the Broward County. Call Center at 311 or 954-831-4000 (AM to 5PM, Monday through Friday)
Writing an Effective Complaint The effective com- plaint letter is written to the Chief Executive Officer of the hospital or health plan and has four ele- ments: 1) a compliment, 2) detailed description of the event, 3) expression of disappointment, and 4) a proposed resolution.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies.
Tips for writing a successful complaint letter Structure. Address the letter to a real person. Be honest and straightforward. Maintain a firm but respectful tone, and avoid aggressive, accusing language. Include your contact information. Tell them what you want. Do not threaten action. Keep copies and records.