In California, unlawful, unfair, and fraudulent business practices are forbidden under the Unfair Competition Law (UCL) (Business and Professions Code §§17200, 17500), which also prohibits unfair, deceptive, or misleading advertising.
If you have been targeted by an illegal business practice or scam, report it at Reportfraud.ftc.
The Consumer Protection Unit prosecutes cases on behalf of the People of the State of California where the interests of the public at large are involved.
Filing a Complaint Department of Consumer Affairs. File a complaint online at .dca.ca or call 800.952. 5210 to have a complaint form mailed to you. California Attorney General's Office.
File a report with the FTC at ReportFraud.ftc if your report is about the business practices of an individual, company, or entity.
Explanation: The first step you should take before contacting a government consumer agency with a complaint is to write a complaint letter to the company. This allows the company a chance to address and resolve the issue internally before involving external parties.
You can contact the Santa Clara County Investigations Division District Office at (408) 942-2952 or file a complaint using their website.
To protect and serve consumers, the Department of Consumer Affairs issues licenses in more than 100 business and 200 professional categories, including doctors, dentists, contractors, cosmetologists and automotive repair facilities.