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Under a hotel management contract, the owner of the hotel real estate and business appoints a management company to operate the hotel business on the owner's behalf. Some management companies are also brand owners, in which case the hotel will be operated under the management company's brand.
Along with this preliminary data, a reservation record will usually be judged complete when it includes the following information:Guest's Profile Data.Guest's group/company affiliation.Arrival date and time and departure date.The number of nights.Number of Pax.Room type requested.The number of rooms required.More items...
Types of ReservationGuaranteed reservation.Non guaranteed reservation.
Reservation Enquiry form for writing down booking detailsDetails such as Name of the Guest, Contact Number, Required Room Type, No. of Pax, No. of rooms, Arrival Date, Departure Date, Bookers Name, Pickup Details, Special Requirement or Requests, Agreed Negotiated Rate, Billing Remarks or Billing Instructions etc.
Guest RegistrationPre-registration Procedure.Verifying Guest's Identity.Registration Card Typical Format.Creating Registration Record.Establishing Payment Method.Assigning an Accommodation.Issuing Room Keys or Access Code.Handling Special Requests.