Deceptive Practices In Sales In San Antonio
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File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
Sec. 17.46. DECEPTIVE TRADE PRACTICES UNLAWFUL. (a) False, misleading, or deceptive acts or practices in the conduct of any trade or commerce are hereby declared unlawful and are subject to action by the consumer protection division under Sections 17.47, 17.58, 17.60, and 17.61 of this code.
The composition of goods is another common category of deceptive claims. For example, a product advertised as “wool” had better be 100 percent wool; a mixture of wool and synthetic fabrics cannot be advertised as wool.
To contact the Texas Attorney General's Consumer Protection Hotline, please call (800) 621-0508 or file a complaint online. More about Consumer Protection.
If your complaint meets our complaint acceptance criteria, your complaint will be sent to the business within approximately two business days. The business will be asked to respond within 14 calendar days. You will be notified of the business's response when we receive it (or notified that we received no response).
File Your Complaint Online File Your Complaint Online. Pick the complaint form that addresses your problem: General Complaint Form. For complaints about false, misleading, or deceptive business practices. File A Complaint By Mail. Your Complaint Is Public. Frequently Asked Questions. Consumer Rights.
When you are ready to file a DTPA lawsuit in Texas, you can't go straight to the courthouse to file your claim. The Deceptive Trade Practices Act requires that you give written notice of your problem to the business at least 60 days before you can file the suit in court.
Contact the company about your complaint A salesperson or customer service representative. Search for a company's customer service contact information on their website. Take your complaint to a company's management if a salesperson or customer service representative did not help.
