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If you have a complaint against a contractor log onto the Web at or call 1-800-321-CSLB (2752) and ask for a copy of A Consumer Guide to Filing Construction Complaints and a complaint form.
How does a consumer file a claim against a bond? To file a claim against a bond, a consumer should contact the contractor's surety company and include a detailed written description of the problem, a copy of the contract, and all other pertinent documents Page 2 and information.
If you wish to file a complaint against a contractor, you may contact the Department of Business & Professional Regulation online at or by phone at (850) 487-1395.
Use the Building Permit Violation Referral form to report any contractor who fails to pull a project building permit for construction activity on an active job site. After completing the form you may attach it to an email and send it to the appropriate SWIFT office.
Those who are caught contracting without a license likely will have to appear before a Superior Court judge to answer to misdemeanor charges that can carry a potential sentence of up to six months in jail and/or a $5,000 fine, as well as an administrative fine of $200 to $15,000.