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However, they're required to send a debt validation letter within five days of first contacting you. If you don't receive a debt validation letter within 10 days of initial contact, you can submit a complaint to the Consumer Financial Protection Bureau.
§1692g(a). The validation notice must inform consumers that, among other things, the debt collector will verify the debt if the consumer disputes it in writing and that, upon the consumer's written request, the debt collector will provide the name and address of the original creditor.
How to Request Debt Verification. To request verification, send a letter to the collection agency stating that you dispute the validity of the debt and that you want documentation verifying the debt. Also, request the name and address of the original creditor.
It's best to make your request in writing if you know the debt collector's mailing address or email address. Otherwise, request a validation letter by phone the next time the debt collector or collection agency contacts you. Make a note of when and how you requested the validation (e.g., ?by phone on July 31, 2023?).
If you've been contacted by a collection agency, the collectors are required to send you a written notice within five days of the first contact. If you have not received a debt validation letter, you have the right to request one by writing a debt verification letter, or a debt dispute letter.
Legally, a debt collector has to send you a debt verification letter within five days of their first contact with you. And if not, you should ask for one. Why? Because it helps you determine if the debt is actually yours and if there's anything fishy going on behind the scenes.
If you don't receive a validation notice within 10 days of the first contact, request one from the debt collector the next time you're contacted. Ask for the debt collector's mailing address at this time as well, in case you decide to request a debt verification letter.
Provide verification and documentation about why this is a debt that I am required to pay. The amount and age of the debt, including: A copy of the last billing statement sent to me by the original creditor. State the amount of the debt when you obtained it, and when that was.