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Make edits, fill in missing information, and update formatting in US Legal Forms—just like you would in MS Word.

Download a copy, print it, send it by email, or mail it via USPS—whatever works best for your next step.

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If this form requires notarization, complete it online through a secure video call—no need to meet a notary in person or wait for an appointment.

We protect your documents and personal data by following strict security and privacy standards.
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A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.The two differ because an SLA is bidirectional and involves two teams.
The following list includes the key provisions to look for when entering into a service agreement, including: payment, scope of services, amendment, termination, liability insurance, confidentiality, IP ownership, and choice of law/dispute resolution.
Network Services include IP addressing, Domain Name System (DNS), primary domain email service, Internet access, web content filtering, security products such as firewalls, VPN termination and intrusion prevention systems (IPS), and the necessary tools and staff to support these services.
A Service Agreement, also sometimes called a General Services Agreement, is a document between a service provider and a client. Within these agreements, the service provider and client outline their expectations for behavior and agree to the bounds of the relationship between them.