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Description
Information Technology means the use of hardware, software, services, and supporting infrastructure to manage and deliver information using voice, data, and video. Information Technology includes- All computers with a human interfae - All computer peripherals which will not operate unless connected to a computer or network - All voice, video and data networks and the equipment, staff and purchased services necessary to operate them - All salary and benefits for staff whose job descriptions specifically includes technology functions, i.e. network services, applications development, systems administration - All technology services provided by vendors or contractors - Operating costs associated with providing information technology - an All costs associated with developing, purchasing, licensing or maintaining software.
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Interesting Questions
Training sessions are often included, helping users get the hang of new systems and tools—like having a compass to navigate your way through unfamiliar territory.
Yes, the agreement usually includes performance metrics to keep everyone on the same page, kind of like having a checklist to ensure all tasks are completed.
For after-hours issues, there should be a support line available, ensuring you're not left in the lurch when tech gremlins strike.
Absolutely! The agreement can be tweaked to fit your changing needs, like adjusting a recipe to suit different tastes.
If you need help, you can reach out to the designated support team listed in the agreement. They're your go-to folks for any tech troubles.
The agreement typically spans a set duration, often outlined in the initial contract. It's like setting a timer for a project to ensure everything gets done on time.
The agreement covers a variety of IT services, such as software support, network management, data security, and help desk assistance to keep everything running smoothly.