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Things You Should Never Say in an Exit Interview Criticizing the employee's performance. Taking a defensive or negative approach to the conversation. Bringing up gossip or hearsay. Attempting to make the employee feel guilty for leaving. Rehashing an issue that has already been addressed multiple times.
In summary, recording exit interviews can provide employers with critical feedback that can be used to make positive changes in the workplace. Recording the interview is very important. This is so you keep trach of all that is said. The employee however needs to consent to this.
The only way you'll be obligated to participate is if there was a clause in your employee contract (and if this is the case, ask to see it). Otherwise, it's best to politely decline.
If you want your feedback to be useful, you need to tell them the truth. Of course, while honesty is the best policy during an exit interview, it is important to keep your honesty positive and constructive.
In most companies, exit interviews are set as an employee obligation. If you signed a contract agreeing to do an exit interview, then you're required to do so. However, without a contract, you're not legally obligated to participate in an interview, ing to the Society for Human Resource Management [2].
An exit interview is an opportunity to provide honest feedback, but not anything unprofessional and inappropriate. You can offer negative feedback if it's done clearly and respectfully. These interviews aren't the time to unload your anger and pent-up feelings, either.
Also, avoid promising things you can't deliver, such as a positive job reference, if the employee's performance does not warrant it. Statements made in an exit interview can potentially be used in a lawsuit, so it's crucial to choose your words carefully.
Exit interviews need not be anonymous. However, they are usually confidential. Actually, it does not matter much to the employee, since she/he is leaving the organization, or may have already left the company.
If you signed a contract agreeing to do an exit interview, then you're required to do so. However, without a contract, you're not legally obligated to participate in an interview, ing to the Society for Human Resource Management [2]. You can voluntarily decline to participate.