Subject: Urgent Notice: Referral of Account to Collection Agency — Important Information Inside [Sender's Name] [Sender's Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Re: Outstanding Account, Referral to Collection Agency Account Number: [Account Number] Original Creditor: [Original Creditor] Outstanding Balance: [Outstanding Balance] Dear [Recipient's Name], We hope this letter finds you well. We regret to inform you that despite multiple attempts to rectify the situation, your account with [Original Creditor] remains significantly overdue. As a result, we have made the difficult decision to refer your account to a reputable collection agency. We understand that financial difficulties can arise unexpectedly, leading to challenges in meeting payment obligations. Our primary goal is to work with our valued customers to find mutually beneficial solutions. Therefore, we strongly encourage you to act promptly by contacting the designated collection agency to discuss the outstanding balance. Please note that our decision to involve a collection agency is made with the sole intent of recovering the overdue amount and ensuring that all parties are treated fairly and respectfully. The collection agency assigned to your case possesses the necessary expertise and resources to handle the matter efficiently and professionally. We have confidence in their ability to assist you in resolving this issue. It is crucial that you understand the potential consequences of non-payment or failure to communicate with the collection agency. This may include, but is not limited to, negative impacts on your credit score, potential legal action, additional collection fees, and the potential for public record reporting. We strongly advise you to avoid these consequences of cooperating with the collection agency promptly. To facilitate a smooth resolution, please take the following steps: 1. Contact the collection agency, [Collection Agency Name], as soon as possible. [Collection Agency Name] [Agency Address] [City, State, ZIP] [Phone Number] 2. Quote the reference number stated in this letter, as it will help the collection agency identify your case efficiently. 3. Provide the collection agency with any relevant supporting documentation or information that may help resolve the matter swiftly. We encourage open communication and cooperation during this process. By reaching out to the collection agency, you may be able to negotiate a suitable payment plan, request a discounted settlement amount, or explore alternative options that align with your financial circumstances. Their trained professionals will be happy to assist you in finding a viable resolution. Please remember that our commitment to assisting you remains unwavering. However, prompt action is required to prevent further consequences. Further, neglect of this matter may result in escalated collection efforts. Should you require any further clarification or have any questions regarding your account or the referral process, please do not hesitate to contact our customer service department at [Customer Service Phone Number] or [Customer Service Email Address]. We hope to resolve this matter amicably and restore your account to good standing. We appreciate your immediate attention to this notice and hope for a swift resolution. Sincerely, [Sender's Name] [Sender's Title] [Company Name] [Company Address] [City, State, ZIP] [Email Address] [Phone Number]