Washington Software Assurance Agreement

State:
Multi-State
Control #:
US-13159BG
Format:
Word; 
Rich Text
Instant download

Description

Software assurance is the level of confidence that software is free from vulnerabilities, either intentionally designed into the software or accidentally inserted at any time during its lifecycle, and that the software functions in the intended manner.

The Washington Software Assurance Agreement is a contractual agreement between software developers and users that governs the terms and conditions of software usage. It is designed to ensure the continuous availability, reliability, and security of software applications. The agreement aims to provide customers with ongoing support, updates, and upgrades by the software vendor. Under the Washington Software Assurance Agreement, users are entitled to several benefits and services. Firstly, it ensures access to software updates, patches, and bug fixes to ensure that the software remains up-to-date and free from vulnerabilities. Regular updates help enhance the stability and performance of the software, providing a seamless user experience. Secondly, the agreement entitles users to receive technical support and assistance from the software vendor. This support may include troubleshooting, bug reporting, and guidance for effective software usage. The vendor's support team is responsible for resolving any issues or challenges faced by the users, thereby ensuring the software's optimal performance. Additionally, the Washington Software Assurance Agreement may also include provisions for training and education. Vendors may offer training sessions and resources to help users maximize the benefits of the software and enhance their skills and knowledge. This ensures that users can make the most out of the software's features and functionalities. Furthermore, the agreement may offer licensing flexibility, allowing users to install and use the software on multiple devices or within a specific organization. This helps organizations to streamline their operations and improve productivity by providing software access to all relevant stakeholders. Different types of Washington Software Assurance Agreements may exist based on the specific software vendor or industry. For instance, there might be agreements tailored for enterprise-level software, where additional features like data backup and recovery services are emphasized. Some agreements may focus on specific industries such as healthcare, finance, or manufacturing, providing industry-specific support and compliance features. In conclusion, the Washington Software Assurance Agreement is a crucial contract that outlines the terms and benefits of software usage. It ensures ongoing support, updates, and assistance for users, helping them maintain the software's functionality, security, and performance. The agreement fosters a strong partnership between software vendors and customers, promoting a mutually beneficial relationship and ensuring customer satisfaction.

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FAQ

Open Licensing Designed primarily for small-to-medium organizations, Open Programs allows customers to acquire perpetual or subscription licenses and, at the customer's election, rights to future versions of software products over a specified time period (two or three years depending on the Open Programs used).

What does Software Assurance do? Microsoft Software Assurance provides licenses for version upgrades. Software Assurance customers automatically receive licensing rights that will allow them to deploy new software versions whenever they are released.

Software Assurance provides you with the tools you need to do more with your Microsoft IT investments. Software Assurance is only available through Volume Licensing and is purchased when you buy or renew a Volume Licensing agreement. It is included with some agreements and is an optional purchase with others.

Software Assurance can also be purchased on OEM licensed software within 90 days after purchase. For example, your organization purchases new computers with Office already installed (an Office OEM license. You have 90 days from the date of purchase of the computer to purchase Software Assurance.

Activate through the VLSC Before you can activate your Software Assurance benefits in the VLSC, your organization needs to provide you with Software Assurance Manager permissions. After you are signed in, you'll find a complete list of your available Software Assurance benefits.

Software Assurance benefits expire after two years, though they can be renewed for a fee up to 90 days before the date they expire. There is no grace period after the end of the benefit period to renew.

Can I add Software Assurance to an OEM/Retail product license? Yes, you can attach standalone Software Assurance coverage to an OEM/Retail product license, but you must do so within 90 days of purchasing the OEM/Retail (full packaged product) product license.

What does Software Assurance do? Microsoft Software Assurance provides licenses for version upgrades. Software Assurance customers automatically receive licensing rights that will allow them to deploy new software versions whenever they are released.

Microsoft Software Assurance benefits are not the same as product licenses. Product licenses do not expire. They are valid for as long as you own the product. Software Assurance benefits expire after three years.

More info

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Washington Software Assurance Agreement