Washington Software and Product Support Agreement

State:
Multi-State
Control #:
US-13110BG
Format:
Word; 
Rich Text
Instant download

Description

Generally technical support or break/fix services that are delivered for specific software products. Software support services typically include remote troubleshooting capabilities, installation assistance and basic usability assistance.
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  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement

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FAQ

SaaS is generally always taxable in Washington. Washington refers to SaaS as remotely accessed software (RAS) and says: RAS is prewritten software provided remotely.

Internet access and telecommunications used to provide Internet access are therefore exempt from Washington's retail sales tax.

A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.

Digital goods purchased for a business purpose If a business purchases a digital good (only digital goods, NOT digital automated services or remote access software) for business purposes, then the purchase is exempt from sales tax.

Services to individuals and businesses things like haircuts, medical bills, consultant fees, etc. are not personal property, and most services are not subject to sales tax.

Should your business charge sales tax on SaaS in Washington? SaaS is generally always taxable in Washington.

Only two states Tennessee and Vermont have specific statutes in place to address SaaS transactions and sales tax.

SaaS is generally always taxable in Washington. Washington refers to SaaS as remotely accessed software (RAS) and says: RAS is prewritten software provided remotely.

But, in most, it's a mixed bag. California exempts most software sales but taxes one type: canned software delivered on tangible personal property an actual object you can touch or hold, such as a disc. Nebraska taxes most software sales with the exception of one type: SaaS.

Software-as-a-Service products The definition of SaaS sometimes falls in the gray area of digital service. Washington DC does tax SaaS products, but check the website to confirm that the definition firmly applies to your service.

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Washington Software and Product Support Agreement