The Confronting a Troubled Employee Checklist is a practical tool designed for management to navigate the sensitive process of addressing performance or behavioral issues with an employee. This checklist offers step-by-step directives and identifies the do's and don'ts, ensuring a respectful and effective approach. Unlike other forms, this checklist is tailored specifically to facilitate conversations and interventions, making it essential for leaders wanting to support their teams while maintaining a productive work environment.
This checklist should be utilized during situations when a manager observes a decline in an employee's performance or negative behavior impacting the team. It is particularly helpful when preparing for a meeting to discuss these issues, ensuring that the approach is constructive rather than confrontational. Additionally, it's useful for documenting the process and planned follow-ups, especially in cases of recurrent problems.
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Make edits, fill in missing information, and update formatting in US Legal Forms—just like you would in MS Word.

Download a copy, print it, send it by email, or mail it via USPS—whatever works best for your next step.

Sign and collect signatures with our SignNow integration. Send to multiple recipients, set reminders, and more. Go Premium to unlock E-Sign.

If this form requires notarization, complete it online through a secure video call—no need to meet a notary in person or wait for an appointment.

We protect your documents and personal data by following strict security and privacy standards.
Have a thoughtful discussion in private. Be prepared for pushback. Document everything. Offer constructive feedback in public. Comment on the behavior, not the character. Continue to grow as a manager.
Critique Behavior, Not People. Listen to Feedback. Give Clear Direction. Document Problematic Behavior. Consult the HR Department. Work Together Toward a Solution. Write Down Expectations. Set Specific Consequences.
Focus on results and productivity, do not make it personal. The employee needs to know that you are not personally attacking them, so try to use phrases like I am bringing this up because it is important you address this problem to be successful in your job role. Focus on the positive.
Constant lack of clarity around projects. Different employees receiving different messages. Passive-aggressive communication. Failure to listen. Constant off-hours communication.
State the issue clearly. It's difficult to talk about poor performance with employees, but avoiding the problem will only prolong the tough discussion. Be employee specific. Listen. Use timelines and goal setting. Reward improvement. Have a plan of action if there's no improvement. Know when to let go.
Toxic employees come in an appalling array of annoying forms. They're destructive, distracting and draining. Like a cancer sapping the energy of those around them, they cripple their coworkers' morale, performance and productivity.
Have a thoughtful discussion in private. Be prepared for pushback. Document everything. Offer constructive feedback in public. Comment on the behavior, not the character. Continue to grow as a manager.
Be confident with your concerns. It can be easy to stop ourselves raising concerns by minimising their importance. Focus on the behaviour. Let the person know that it is their behaviour that is upsetting or concerning you. Be clear and specific. Listen. Respond calmly.
Listen. Often, when an employee is difficult we stop paying attention to what's actually going on. Give clear, behavioral feedback. Document. Be consistent. Set consequences if things don't change. Work through the company's processes. Don't poison the well. Manage your self-talk.