Request for Instruction on Return of Wrong Merchandise
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FAQ
Why Do Customers Return Their Purchases? The customer ordered the wrong product or size.The merchant shipped the wrong product or size.The product was damaged or defective.The product arrived too late.The customer no longer needed the product.The customer experienced buyer's remorse.
Ing to the FTC (Federal Trade Commission) aka THE LAW, you are not obligated to return any item sent to you by mistake.
You're legally entitled to keep it as a free gift. Sellers can send you merchandise that is clearly marked as a gift, free sample, or the like. And, charitable organizations can send you merchandise and ask for a contribution. It's your right to keep such merchandise as a free gift.
What If I Don't Get What I Ordered? If the item you received is not the item listed as purchased, the seller is responsible for either correcting the error (at no extra charge) or refunding your money, but online retailers may have different approaches.
Ing to the FTC (Federal Trade Commission) aka THE LAW, you are not obligated to return any item sent to you by mistake.
Normally, you have every right to keep them. In fact, the law is on your side too. No law will force you to return the items that have been wrongly delivered to you to the sender or to pay for them.
Whatever you do, don't pay for it ? and don't get conned if the sender follows up with a phone call or visit. By law, unsolicited merchandise is yours to keep.
If the item you received is not the item listed as purchased, the seller is responsible for either correcting the error (at no extra charge) or refunding your money, but online retailers may have different approaches.
