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I bought the above item from your shop on date. It is faulty. I understand I am entitled to expect the things I buy to be of acceptable quality. I am sure you will agree that in view of the above problems the item was not of a reasonable standard.

The goods I received are not of satisfactory quality. I request for the immediate replacement of all damaged goods. I would also request you to send your delivery boy to collect the damaged goods and deliver the replaced ones within three days as it is causing a lot of inconvenience to us.

Dear Sir/Madam, I want to request for order replacement due to ?mention the reason here like a different size, quality, price, or company? with ?mention the required product, quality, company or size, etc?. Please acknowledge and confirm the availability of a replacement so I can return the order for replacement.

Outline in detail what you were advised or offered by the store. To resolve the problem I request that you state the remedy that you request: to replace the product with an acceptable product that is the same or of equal value, repair the item at no cost to you or refund the full purchase price of the product.

Explain what the problem is and how you would like it to be resolved. If it's a fairly minor problem, the supplier can choose whether to have the goods repaired or replace them. If the problem is substantial, you can refuse a repair and request a replacement or a refund.

Contact the Seller Most retailers have their return policies on their websites, which includes a section on damaged or defective items. Even small ecommerce businesses will typically include this information on their website or product listing.

I am within my rights to request a refund for a faulty product. I would like to return the coffee machine to your store for a full refund of the purchase price. I would appreciate this matter being resolved within the next 10 business days.

More info

This is a letter that can be used to request a refund, repair or replacement of goods that are either damaged or do not meet the suppliers' description. Go to Your Orders and select the item you want to replace.If you receive a parcel that contains damaged goods, the seller is responsible for replacing them and for covering postage costs. As we've already discussed, if you notice a defect in something you recently purchased, your best option usually is to return it immediately to the retailer. If the recipient requires an immediate replacement of damaged goods, upon discovery, the recipient must call Customer Service at 0-000-000-0000 or xx. Send apology for replacement of damaged goods via email, link, or fax. You can also download it, export it or print it out. Letter for Replacement of Damaged Product - Sample Letter for Replacement of Damaged Goods. Complete Blocks 1-18. 2. Select the product(s) you want to return and fill out the necessary information and request your return.

Request For Purchase Order Letter

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