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These phishing attempts first started out as phone calls and emails, but now cybercriminals can also reach you via SMS (text message) through a popular phishing scam dubbed smishing. A good general rule of thumb for a text from someone you don't know is to just ignore it or delete it, says Stephen Cobb, senior
Even when you 'permanently' clear messages, you're simply getting the phone to stop listing it in the deleted items folder. You can't recover such texts on the phone itself, but there are plenty of commercially available software packages you can buy that allow your PC to read data directly from a SIM card.
Do Get Permission No one likes unsolicited marketing messages. Sending text messages without permission is not only annoying, it's illegal. Consent must be in writing. You can log that permission through a webform, email, or a text message itself.
Do not respond to suspicious or unsolicited text messages, advises the FTC, warning that at least two bad things might happen if you do: Responding to the text message can allow malware to be installed that will silently collect personal information from your phone.
All of the providers retained records of the date and time of the text message and the parties to the message for time periods ranging from sixty days to seven years. However, the majority of cellular service providers do not save the content of text messages at all.
Don't reply directly to any spam text message Directly replying to a spam text message lets a spammer know that your number is genuine. What happens next? They can sell your phone number to other spammers who might bombard you with promises of free gifts and product offers.
Request Text Transcripts You can contact your phone company to try to obtain detailed logs of the texts you've exchanged. In some cases, such as when multiple people use the same phone, you may need a court order to access the information for privacy reasons.
If the message is clearly a scam or an attempt to "phish" information from you, replying with "STOP" is not only ineffective, it's an invitation to be bombarded by lots of junk messages in the future. Scammers are mimicking legitimate marketing verbiage in hopes of tricking you into responding.
Cellular service providers retain records of the parties to a text message and the date and time it was sent. They do not, however, retain the content of text messages for very long, if at all.
En espanol The word smishing comes from combining SMS for short message service, the technology behind texting with phishing, the practice of stealing personal or financial information through deceptive communications, primarily emails.