Subject: Notice of Cancellation of Contract — Business to Customer [Business Name] [Business Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP] Dear [Customer's Name], RE: Cancellation of Contract — [Contract Number/Service Agreement] We hope this letter finds you well. We regret to inform you that we must cancel our contract [Contract Number/Service Agreement] with you, effective [cancellation date]. This cancellation is necessary due to [reason for cancellation]. The contract cancellation will impact the following services/products: [list the specific services/products affected by the cancellation]. We understand the inconvenience this may cause and assure you that we are committed to making this transition as smooth as possible. We apologize sincerely for any inconvenience this may cause you and want to assure you that we have explored all possible alternatives before reaching this decision. It is sincerely regrettable that we cannot continue our business relationship at this time. To facilitate the termination process, please take note of the following details: 1. Outstanding Balances or Invoices: If there are any outstanding balances or invoices, we kindly request you settle them within [X] days from the date of this letter. Please refer to the enclosed statement for a detailed breakdown of any outstanding amounts. 2. Return or Exchange of Goods: If applicable, we request you return any [specific products/goods] provided to you under the contract before the cancellation date, to the following address [provide return address details]. Kindly ensure the items are in the same condition as when you received them. 3. Termination Procedure: To initiate the cancellation process, we kindly request you to sign the enclosed termination form and return it to us via [email/fax/post], on or before [cancellation date]. By doing so, you acknowledge your agreement to the cancellation terms and conditions outlined in the enclosed termination agreement. 4. Account Closure: Please be advised that following the cancellation date, your account with us will be closed, and any access to our services/platform will be terminated. We kindly request you to save any necessary data or information before the cancellation date as it may become inaccessible thereafter. 5. Refunds: If applicable, any refundable amounts will be processed within [X] business days following the successful closure of your account. We will initiate the refund to the original payment method used during the contract's duration, unless otherwise specified. Should you have any questions or require further clarification regarding the cancellation process or any outstanding matters, please do not hesitate to reach out to our customer service team at [customer service number] or [email address]. Our team will be glad to assist you. Again, we express our deepest regrets for any inconvenience this may cause you, and we appreciate your understanding in this matter. We have valued our business relationship with you and hope to have the opportunity to work together in the future. We wish you the very best in all your future endeavors. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Position or Title] [Business Name] [Email Address] [Phone Number]