Puerto Rico Sample Letter for Cancellation of Contract - Business to Customer

State:
Multi-State
Control #:
US-0443LR
Format:
Word; 
Rich Text
Instant download

Description

Sample Letter for Cancellation of Contract - Business to Customer

Subject: Notice of Cancellation of Contract — Business to Customer [Business Name] [Business Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP] Dear [Customer's Name], RE: Cancellation of Contract — [Contract Number/Service Agreement] We hope this letter finds you well. We regret to inform you that we must cancel our contract [Contract Number/Service Agreement] with you, effective [cancellation date]. This cancellation is necessary due to [reason for cancellation]. The contract cancellation will impact the following services/products: [list the specific services/products affected by the cancellation]. We understand the inconvenience this may cause and assure you that we are committed to making this transition as smooth as possible. We apologize sincerely for any inconvenience this may cause you and want to assure you that we have explored all possible alternatives before reaching this decision. It is sincerely regrettable that we cannot continue our business relationship at this time. To facilitate the termination process, please take note of the following details: 1. Outstanding Balances or Invoices: If there are any outstanding balances or invoices, we kindly request you settle them within [X] days from the date of this letter. Please refer to the enclosed statement for a detailed breakdown of any outstanding amounts. 2. Return or Exchange of Goods: If applicable, we request you return any [specific products/goods] provided to you under the contract before the cancellation date, to the following address [provide return address details]. Kindly ensure the items are in the same condition as when you received them. 3. Termination Procedure: To initiate the cancellation process, we kindly request you to sign the enclosed termination form and return it to us via [email/fax/post], on or before [cancellation date]. By doing so, you acknowledge your agreement to the cancellation terms and conditions outlined in the enclosed termination agreement. 4. Account Closure: Please be advised that following the cancellation date, your account with us will be closed, and any access to our services/platform will be terminated. We kindly request you to save any necessary data or information before the cancellation date as it may become inaccessible thereafter. 5. Refunds: If applicable, any refundable amounts will be processed within [X] business days following the successful closure of your account. We will initiate the refund to the original payment method used during the contract's duration, unless otherwise specified. Should you have any questions or require further clarification regarding the cancellation process or any outstanding matters, please do not hesitate to reach out to our customer service team at [customer service number] or [email address]. Our team will be glad to assist you. Again, we express our deepest regrets for any inconvenience this may cause you, and we appreciate your understanding in this matter. We have valued our business relationship with you and hope to have the opportunity to work together in the future. We wish you the very best in all your future endeavors. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Position or Title] [Business Name] [Email Address] [Phone Number]

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FAQ

The letter should include the following key points:The purpose of the contract.The contract date.The reason for terminating the contract.Any termination obligations.The date of the letter.

Sample Template As per the contract if I cancel my service withing 30 days notice period there is no penalty. The final payment is made by me and I am enclosing a copy of my contract. Your services were very good and I look forward to renew your contract at my new location. Kindly confirm my contract cancellation.

Put It in WritingThe Polite Bow-Out. This script is honest and polite, for when it's clear that you and the client agree that you're not able to meet their needs.The Excuse. Use this script when a client is a pain to deal with, but it would be rude to say so.The Collection Letter.

We inform you that we will no longer require the services of name of company, as of date. With this notification, we comply with the minimum notice period required by our agreement. Your company has provided us with good service in the past, however, we decided to terminate our business contract due to reasons.

If you're ready to terminate your service agreement, you should be sure to do so in writing. You can either send an email to your service provider or compose a termination letter on business stationery. You should sign this notification using both your official title and the name of your company.

I am writing to inform you that Company Name is not renewing Agreement Name dated Agreement Date. Brief summary of the reason for not renewing the Agreement. While the Agreement expires on Expiry Date, as per the terms of the Agreement, it automatically renews unless cancelled by cancellation deadline.

Here are some steps you can follow to write an effective termination letter:Notify the employee or company of a termination date.Explain the terms for contract termination.Describe the next steps.List materials they may return or send.Include additional information.Employee termination letter.More items...?

The letter should include:Why you are terminating the business relationship (keep it impersonal)Termination date (make sure this is a good amount of time away)Emergency contact details.Recommendation, handover or referral to another company that will service their needs.Thanks for their custom.

Client Termination LettersIt's not necessary, or suggested, to include a reason for the termination.Tell the client what they need to do to move forward without you and what could happen if they don't.Termination means it's the end.Send the letter via a traceable delivery method.More items...

Stay calm, rational and polite. Give reasons for terminating the relationship, but keep emotion and name-calling out of the conversation. Follow-up with a phone call. You can start the process with an email, but you should follow-up with a phone call to talk your client through the process and answer any questions.

More info

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Puerto Rico Sample Letter for Cancellation of Contract - Business to Customer