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Here are 10 things you should never say before your exit interview.This place is 'going downhill/a sinking ship/lost without meSo-and-so was mean to me/did something bad/hates it here, tooSHOW ME THE MONEY!@%!Never, ever again.You could have made me stay, you know.Nobody likes working here.More items...
If the separation results from an involuntary termination, the exit interview will be the meeting at which the Employee is informed that he or she is being terminated. At that time all of the reasons which figured in the decision to terminate should be communicated to the Employee verbally and in writing.
An exit interview is an open discussion between an employee and their employer. Organizations conduct exit interviews to get an employee's view about their company and feedback on what they do well and what they could do better.
The person who's most familiar with your employee's work is their direct supervisor. But it's best if someone else conducts the exit interview. If people are leaving because of their manager, they probably won't say so if their manager does their exit interview. They may also keep quiet to get a good reference.
3. Keep the interview consistent, objective, and simple. Exit interviews should be conducted by a member of the People Operations Team or another HR leader.
The exit interview often starts with the question, "Why are you leaving?" Instead, the HR folks should be asking "What made you start looking for another job in the first place?" suggests Sharlyn Lauby, HR Bartender blogger and president of HR consulting firm ITM Group.
Exit/Alumni Surveys Also, for both exiting employees and alumni, anonymity is usually less important since the worker is either leaving or already left the employer. Ultimately, it's incumbent upon the organization to determine if anonymous surveys are in their best interest.
Explain the purpose of the exit interview to the leaving employee right at the beginning of the interview. State clearly that you conduct these interviews in order to make positive changes and improve your company culture. Ask for their help and highlight how much you'd value their honesty and constructive feedback.
Confidentiality. Everything discussed during exit interviews must be kept confidential. HR should assure exiting employees that interview records are confidential. HR should tell employees how they'll present results to management (e.g. in aggregate form or anonymous feedback.)
DO: Plan what you'll say.You want to be honest in this conversation, but you also don't want to say anything that will leave your interviewer with a bad impression. Practicing what you'll say, before the interview, ensures you don't misspeak or phrase a response poorly.