Oklahoma Software and Product Support Agreement

State:
Multi-State
Control #:
US-13110BG
Format:
Word; 
Rich Text
Instant download

Description

Generally technical support or break/fix services that are delivered for specific software products. Software support services typically include remote troubleshooting capabilities, installation assistance and basic usability assistance.
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  • Preview Software and Product Support Agreement
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  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement
  • Preview Software and Product Support Agreement

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FAQ

More Definitions of Support and Maintenance Agreement Support and Maintenance Agreement means an Agreement for the provision of support and maintenance services in respect of one or more Products.

In your maintenance agreement, you will need to include:A section that defines both the provider and the client including their full legal names and any terms that need to be defined in the contract.A list of the services that will be performed in detail.The compensation for the agreed upon services.More items...

A service maintenance contract is a legal agreement between a company and a maintenance service provider. It specifies the terms and conditions of the agreement between the two parties.

The definition of agreement means the act of coming to a mutual decision, position or arrangement. An example of an agreement is the decision between two people to share the rent in an apartment.

Ten Tips for Making Solid Business Agreements and ContractsGet it in writing.Keep it simple.Deal with the right person.Identify each party correctly.Spell out all of the details.Specify payment obligations.Agree on circumstances that terminate the contract.Agree on a way to resolve disputes.More items...

A software maintenance agreement, or SMA, is a legal contract that obligates the software vendor to provide technical support and updates for an existing software product for their customers. It may also extend the expiration date of certain features, such as new releases or upgrades.

Every contract should include the legal business name, main contact, physical address, billing address, and contact details for both the client and the contractor/business owner.

How do I write a Service Agreement?State how long the services are needed.Include the state where the work is taking place.Describe the service being provided.Provide the contractor's and client's information.Outline the compensation.State the agreement's terms.Include any additional clauses.More items...?

Write the contract in six stepsStart with a contract template.Open with the basic information.Describe in detail what you have agreed to.Include a description of how the contract will be ended.Write into the contract which laws apply and how disputes will be resolved.Include space for signatures.

The Software maintenance fee is the annual cost that you pay for upgrades and support of the software. The price is typically a percentage of the initial software license fee which is usually between 16-25% of the license cost per year.

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Oklahoma Software and Product Support Agreement