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Your responsibilities will include: Providing an exceptional guest service experience. Taking orders and delivering food. Setting up and packing down the restaurant. Ensuring you have knowledge of all food and beverage items on the menus.
Waiters or Waitresses are responsible for taking orders and serving food and beverages to guests. They play an important role in guest satisfaction as they are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.
You'll need: customer service skills. the ability to work well with others. the ability to accept criticism and work well under pressure. to be thorough and pay attention to detail. excellent verbal communication skills. a desire to help people. active listening skills. a good memory.
Server / Waitress duties and responsibilities Greeting guests and taking drink and food orders. Staying attentive to the needs of guests in the dining area. Delivering food from the kitchen to the guests. Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
What does a wait staff do? A wait staff takes orders from customers, serves food and beverages, offers menu suggestions, answers customer questions, maintains cleanliness standards, and ensures a pleasant dining experience. They work as a team to deliver exceptional service and ensure customer satisfaction.
- Greets guests and presents them with the menu. - Informs guests about the special items for the day and menu changes if any. - Suggest food and beverages to the guest and also try to upsell. - Obtaining revenues, issuing receipts, accepting payments, returning the change.
Five-star hotels should be run by people who are polite, accommodating, and discreet. The hotel has a high staff to room ratio and a variety of staff members available at any time. These can include a butler, doorman, and 24-hour reception. Daily housekeeping is also provided upon request.
As of , the average hourly pay for a Waiter in New York City is $16.30 an hour.