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Email excelsior@hesc.ny.gov. Please include student name, date of birth, and the last four digits of his or her social security number or schedule an appointment to speak with HESC. Appointments are available between a.m. and p.m. ET Monday through Friday.
The processing of a TAP application may take three to five weeks. During certain times of the academic year processing times for "Requests for Information" and "Change Forms" may vary depending on additional review needed for income verification or residency review.
Send the completed cover sheet, with the supporting documentation, to HESC via e-mail address or fax:DocTrac e-mail: doctrac@hesc.ny.gov.DocTrac Fax: (518) 473-1414.
You will contact the HESC Customer Communications Center by telephone toll-free at 1-888-NYS-HESC (1-888-697-4372) or 1-518-473-1574 during the hours of AM to PM Eastern time Monday through Friday.
New York State TAP Award As long as the College has been made aware of the TAP award by HESC on a roster, the TAP award will be credited to your tuition bill and you should not expect to get a refund. In some cases the TAP certificate is received late and other forms of aid will have paid the tuition bill.
FAFSA stands for the Free Application for Federal Student Aid. TAP is the New York State Tuition Assistance Program.
TAP is one of the grants, scholarships and awards programs administered by the New York State Higher Education Services Corporation (HESC). See if your school is approved for TAP here. An annual TAP award can be up to $5,665. TAP is a grant it doesn't have to be paid back.
Eligibility will be reviewed every semester. If you do not earn 30 credit hours each year you will lose the Excelsior Scholarship and may not be able to reinstate it.
Yes, you must reapply for TAP every year in addition to the Free Application for Federal Student Aid (FAFSA).