The New York Language Access Comment Form is a document designed by the New York State Office for New Americans that allows people to provide feedback regarding the language access services they have received. The goal of this form is to ensure that all New Yorkers have access to language services that are provided in a professional, respectful, and timely manner. The comment form offers three different types of forms to choose from: 1. The Language Access Complaint Form — allows individuals to provide feedback on language access services they have received. This form is intended for those who have encountered a language access issue or experienced a violation of their right to receive language assistance. 2. The Language Access Suggestion Form — allows individuals to provide suggestions on how to improve language access services. This form is intended for those who want to provide constructive feedback on how to make language access services more effective and efficient. 3. The Language Access Thank You, Form — allows individuals to thank those who have provided exemplary language access services. This form is intended for those who have received excellent language access services and want to recognize the efforts of those providing them. The New York Language Access Comment Form is available in multiple languages and can be found on the New York State Office for New Americans website.
New York Language Access Comment Form
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FAQ
Our language access plan outlines efforts to improve access for limited English proficient (LEP) individuals ? people whose primary language is not English and who have limited ability to read, speak, write, or understand English.
The language access plans will allow each department to decide how best to meet the language needs of residents and are flexible to accommodate the unique needs of that department or agency. The law will ensure that consistent and productive service is provided across all departments.
What is language access? ?Language access? means providing Limited English Proficient (LEP) people with reasonable access to the same services as English-speaking individuals.
Language access can help ensure that LEP individuals have equal access to services and opportunities, all while reducing barriers and promoting inclusivity. This can be especially important in situations where individuals rely on services for essential needs, such as healthcare, education, or legal assistance.
A language access plan is a document that spells out how to provide services to individuals who are non-English speaking or have limited English proficiency.
New York State's language access policy requires Executive State agencies that provide direct public services to offer interpretation services in the language requested and provide important forms and documents in at least the top 12 most commonly spoken languages in New York State, in addition to English.
Under New York's language access policy, agencies must provide interpretation services in any language and translation services in the top 12 most common non-English languages spoken by Limited English Proficient New Yorkers.
A Language Access Plan explains how we provide services to people who have limited English proficiency. This Language Access Plan includes information about: The Limited English Proficient (?LEP?) population in our service area. How we notify the public about language access services.