Subject: Confirmation Prearrivalal Letter to Hotel for Corporate Guest Dear [Hotel Name], We are writing to confirm the reservation for our valued corporate guest who will be visiting your wonderful establishment. The purpose of this letter is to ensure a smooth and hassle-free experience during their stay in North Carolina. Our guest, [Corporate Guest Name], will be arriving at [Arrival Date] and departing on [Departure Date]. Please kindly reserve and prepare a [Room Type] in advance, ensuring that it is clean, well-appointed, and equipped with all necessary amenities to meet their expectations. [Corporate Guest Name] will be accompanied by one assistant who will also require a separate room. To cater to their specific dietary requirements, kindly provide a menu with vegetarian options and inform your kitchen staff in advance. We want to ensure their dining experience at your establishment is exceptional. Please arrange for a seamless airport pickup for [Corporate Guest Name] from [Airport Name] to your hotel. As our esteemed guest, they would greatly appreciate a comfortable and reliable transportation service that reflects the standard of service your establishment upholds. Upon arrival, we request that you provide a personalized welcome note expressing appreciation for their choice in staying with your hotel. This small gesture will make them feel valued and enhance their overall experience. Since our guest's requirements may change during their stay, we kindly request your staff to be attentive and responsive to their requests promptly. The corporate guest will have access to high-speed internet and will require a well-equipped work desk or a business center to carry out their professional duties. Please consider leaving a small welcome package in their room, containing information about your hotel's services, local attractions, and other relevant details about North Carolina. This will allow them to make the most of their visit and experience the unique qualities of the region. We entrust your staff to extend a warm and professional service to our esteemed corporate guest. If there are any concerns or last-minute changes, please inform us immediately, as we greatly value the satisfaction of our business partners. Thank you for your attention to detail and making our corporate guest's stay a memorable one. We look forward to a successful partnership and anticipating their comfortable stay at your hotel in North Carolina. Best regards, [Your Name] [Company Name] [Email Address] [Phone Number]
North Carolina Sample Letter for Confirmation - Pre-Arrival Letter to Hotel for Corporate Guest
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Activities such as room assignment, updating guest profile, preparing welcome letters, collecting all reservation correspondence and sending request for amenities etc. are part of pre arrival activities and normally done one to two days prior to guest arrival.
Activities such as room assignment, updating guest profile, preparing welcome letters, collecting all reservation correspondence and sending request for amenities etc. are part of pre arrival activities and normally done one to two days prior to guest arrival.
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Pre-arrival calls for preparing beforehand for your guests for a stellar guest experience.
Proactively engaging your guests prior to their arrival not only makes them feel important but also opens the opportunity for communication and marketing. Before your guests arrive in your hotel is the best time to upsell them room upgrades and ancillary services to enhance their stay experience.
Dear (Guest Name), We are delighted that you have selected our hotel. On behalf of the entire team at the Hotel Name, I extend you a very warm welcome and trust your stay with us will be both enjoyable and comfortable.
Pre-arrival is the stage at which a guest chooses a hotel. Arrival occurs when a guest physically arrives at and checks in at a hotel. Occupancy, the third stage, occurs when a guest is already staying at a hotel.
A personalised pre-arrival letter or 'See you Soon letter' is emailed to the guest prior to the guest arrival. Such types of letters are normally sent a few days or weeks before their expected arrival at the hotel.
Both the necessary and additional details to make their stay easier- check-in time, online check-in facility (if any), itinerary, weather details, things to do and pack, amenities offered, hotel address, special services, details regarding the shuttle or transport service that the hotel offers, the facility of leaving
Being Proactive Most hotels today are still utilising the reactive approach when it comes to guest communication. Proactively engaging your guests prior to their arrival not only makes them feel important but also opens the opportunity for communication and marketing.
