[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Bank Name] [Bank Address] [City, State, ZIP] Subject: Fraudulent Charges Against Client's Account — Immediate Action Required Dear [Bank Name] Fraud Prevention Team, I am writing to bring to your immediate attention the fraudulent charges that have been made on my client's account with [Bank Name]. As their representative, I am gravely concerned about the security of their financial assets and demand swift action to rectify this situation. Account Holder Information: Name: [Client's Full Name] Account Number: [Client's Account Number] Date of Birth: [Client's Date of Birth] Contact Number: [Client's Contact Number] Email Address: [Client's Email Address] Nature of Fraudulent Charges and Timeline: 1. Unauthorized Transaction Details: — Date: [Insert Date(s)— - Description: [Describe the transaction(s) in detail] — Amount: [Specify the fraudulent amount(s) charged] 2. Supporting Evidence: Please find attached copies of the relevant billing statements and any other supporting documents that confirm unauthorized transactions on my client's account. These documents further substantiate our claim against the fraudulent charges. 3. Immediate Action Required: In light of these fraudulent activities, I demand the following actions to be taken promptly: a. Temporarily Freeze the Account: To prevent further unauthorized transactions, please freeze all activities immediately on the mentioned account until a thorough investigation is carried out. b. Conduct a Comprehensive Investigation: I urge you to investigate the reported fraudulent charges diligently and provide us with a detailed report of your findings. This should include any information regarding how the unauthorized transactions occurred and the steps taken to mitigate such incidents from occurring in the future. c. Reimbursement of Fraudulent Charges: I expect the fraudulent charges to be refunded to my client's account without delay. Kindly keep us informed of the progress and timeline for reimbursement. d. Strengthen Account Security: Once the investigation is complete, I request you to enhance the security measures for my client's account. This may include changing account passwords, implementing additional layers of authentication, or any other necessary measures to prevent future unauthorized access. 4. Ongoing Communication: Please acknowledge receipt of this letter within five working days, indicating that the investigation is underway. Additionally, provide a contact person's name and direct phone number or email address for future communication on this matter. We appreciate continuous updates throughout the investigation process. 5. Legal Action: If my client's concerns are not adequately addressed and resolved within a reasonable timeframe, I will not hesitate to pursue appropriate legal action to protect their rights and hold [Bank Name] accountable for any damages incurred. We trust that [Bank Name] takes these fraudulent charges seriously and will act swiftly to safeguard our client's financial wellbeing. We fully expect your cooperation in this matter and look forward to a prompt resolution. Thank you for your immediate attention to this correspondence. Sincerely, [Your Name] [Your Title/Position] [Your Firm/Organization Name]
Mississippi Sample Letter for Fraudulent Charges against Client's Account
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How to fill out Mississippi Sample Letter For Fraudulent Charges Against Client's Account?
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FAQ
What Should My Chargeback Rebuttal Include? The chargeback reason code. The transaction amount and the chargeback amount. The action(s) already completed by the acquirer. The deadline for submitting representment documents. The adjustment date. The case number assigned to the chargeback.
Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.
What should I do if there are unauthorized charges on my credit card account? Contact your bank right away. To limit your liability, it is important to notify the bank promptly upon discovering any unauthorized charge(s). You may notify the bank in person, by telephone, or in writing.
Signed document or clear acknowledgement from the cardholder approving a draft of the product or service, and proof that it matches the final product or service. Proof that the cardholder received the goods or services, and images of the final product or service just before it was provided to them.
Without that, the dispute will be a 100% LOSS. The most crucial compelling evidence is 'customer communication. ' Customer communication: This includes emails to prove a link between the person receiving products and the cardholder or proving that the cardholder disputing the transaction has the merchandise.
The details of the transaction are as follows: ? Date of transaction: [INSERT DATE OF TRANSACTION] ? Amount of transaction:[INSERT AMOUNT OF TRANSACTION] ? Name of merchant: [INSERT NAME OF SELLER] ? Reasons for the request for chargeback: [FOR EXAMPLE you did not receive the goods, they were faulty etc] Please let me ...
Example: A cardholder purchases an expensive electronic device but changes their mind after a few days. Instead of going through the proper return process, they dispute the charge and initiate a chargeback to get a refund.
Steps to Disputing a Credit Card Charge Review the Charge. ... Contact the Merchant. ... Contact the Credit Card Company. ... Gather Evidence and Send Dispute Paperwork. ... Continue Making Minimum Payments. ... Wait for a Resolution (And Appeal if Necessary)
