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Mississippi ECF Tech Tip: Firefox "Document Expired" Issue

State:
Mississippi
Control #:
MS-SKU-0118
Format:
PDF
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Description

ECF Tech Tip: Firefox "Document Expired" Issue

The Mississippi ECF Tech Tip: Firefox "Document Expired" Issue is an issue that occurs when users attempt to access documents on the Mississippi Electronic Court Filing (ECF) system using the Firefox web browser. This issue can occur when the document is older than 24 hours, or if the user has not logged out and back in to the ECF system. When this issue occurs, a message will appear stating "Document Expired" and the user will not be able to access the document. There are two types of Mississippi ECF Tech Tip: Firefox "Document Expired" Issue. The first type is when a document is older than 24 hours and the user attempts to access the document. The second type is when the user has not logged out and back in to the ECF system and attempts to access the document. In both cases, a message stating "Document Expired" will be displayed and the document cannot be accessed. To resolve this issue, users should log out and back in to the ECF system or wait 24 hours before attempting to access the document again.

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Mississippi ECF Tech Tip: Firefox "Document Expired" Issue