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Massachusetts System Upgrade Request
Category:
State:
Multi-State
Control #:
US-207-AZ
Format:
Word;
PDF;
Rich Text
Instant download
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FAQ
PhoneCall Center Call Department of Unemployment Assistance, Call Center at (877) 626-6800.TeleCert Line (Automated system is operational) Call Department of Unemployment Assistance, TeleCert Line (Automated system is operational) at (617) 626-6338.More items...
The best way to reach the Department of Unemployment Assistance (DUA) is by phone. Our main Call Center can be reached at (877) 626-6800 from a.m. to p.m., Monday through Friday. Multilingual call agents are available.
To schedule a call back to file a claim click here.Call (877) 626-6800 if your phone is in area code 351, 413, 508, 774, or 978.Call (617) 626-6800 if your phone is in area code 617 or 781 (or any other codes not mentioned in the bullet above)TeleClaim Center hours are Monday to Friday from am to pm.More items...?
State employees are eligible for a pension at any age with 20 years of creditable service. Members can calculate their own retirement benefit estimate using the above Retirement Percentage Chart. Information on how benefits are calculated can be found in the MSERS Retirement Benefit Guide.
To schedule a call back to file a claim click here.Call (877) 626-6800 if your phone is in area code 351, 413, 508, 774, or 978.Call (617) 626-6800 if your phone is in area code 617 or 781 (or any other codes not mentioned in the bullet above)TeleClaim Center hours are Monday to Friday from am to pm.More items...?
There are two ways to file an Unemployment Insurance (UI) Claim: File by phone: If you live in area code 617, 857, 781, or 339 call the TeleClaim Center at 617-626-6800. If you live in area code 508, 774, 978, 351, or 413, call the TeleClaim Center at 1-877-626-6800.
For assistance, please email DUASeasonalCert@mass.gov.
Many times a hold on your account simply means that DUA is taking the extra step to verify that there is no fraudulent activity. It is not unusual for a claim to go on hold for two weeks for DUA to verify information. That two-week wait is not a reason to suppose that DUA has a major issue with your claim.
