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A complaint where the plaintiff (or, in limited cases, the plaintiff's counsel) swears to the allegations, demonstrating to a court that the plaintiff has investigated the charges against the defendant and found them to be of substance.
File your complaint in the clerk's office of the District Court, Boston Municipal Court (BMC), or Superior Court in the county where you'll be filing your case.
By phone + However, our Consumer Hotline is staffed from a.m. to p.m., Monday through Friday, to answer your questions, provide information, and give you instructions on how to file a written complaint. You can reach us at (617) 727-8400. You can file a complaint at any time using our online form.
Write and file an answer. The ?answer? is your written response to the claims made against you. You must file an answer with the court that issued the summons or citation. If you fail to answer, you could lose the case without ever having the opportunity to tell your side of the story.
To begin a lawsuit, the original copy of the complaint is filed in the clerk's office of the court where you can file your case. The clerk does not have to accept complaints that do not comply with court rules. You should keep at least three copies of your complaint.
The filing fee for small claims of $500 and under is $40. The filing fee for claims of $501 to $2000 is $50. The filing fee for claims of $2001 to $5000 is $100. The filing fee for claims of $5001 to $7000 is $150.
An intent to sue letter should have the addresses of both parties, a detailed description of the dispute, the settlement demand (e.g., payment amount, cease and desist, repair damages, etc.), the sender's contact information, and the deadline for the proposed settlement.