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You will now have to request your upcoming payments every two weeks online at kcc.ky.gov to receive PUA funds. Please note, do not fill out a new UI application or open a new claim each time, only requesting a payment.
Your first benefit request will be 13 days after the date you file the claim. You cannot request sooner than 13 days.
Unemployment Benefits - Telephone Claim Filing To request your bi-weekly benefit payment by telephone call (877) 3MY-KYUI or (877) 369-5984 (toll free).
The waiting week will always be your first payable week on your initial claim. You will request benefits for two weeks. If you are otherwise eligible, the amount of your first benefit payment will be for one week.
The cabinet, which oversees the state's unemployment office, noted all new unemployment benefit filers will be receiving payments via paper check, effective immediately.
Dial the claims number, 1-877-369-5984, on a touch-tone phone. Select the second option in the main menu. Enter your Social Security number and PIN to log in to the system. Listen to the details of your claim, including your last payments and the balance of the claim.
You may call our Unemployment Insurance Assistance Line at 502-875-0442 (for claim filing) and 502- 564-2900 (for general information and assistance). To request a payment through continued claims, you may call 1-877-369-5984 or go online. You may also file your initial claim at kcc.ky.gov.
If there are no disqualifying factors, we will generate the payment by either direct deposit or a debit card within 2 to 5 days. If you continue to be unemployed you can request your second benefit payment online at kcc.ky.gov or calling 877-369-5984.
You are responsible for requesting your benefits on time. Benefits are claimed every two weeks. Your first benefit request will be 13 days after the date you file the claim.