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You may file a complaint in a number of ways: In person at the IAD or any MPD facility. Mail a letter detailing your complaint to the IAD or any police facility. Report your complaint over the telephone.
If possible, call the company's toll free number. Look for it on any papers you have received from the company, or try directory assistance at 1(800) 555-1212. Check the product label or warranty. To find a DC business, call the Department of Consumer and Regulatory Affairs (DCRA) at (202) 442-4400.
Should you need our assistance, please call (202) 442-9828. You can also file a complaint online by emailing consumer.protection@dc.gov or writing to: the Office of the Attorney General's Office of Consumer Protection, 441 4th Street, NW, Washington, DC 20001.
By email at dcpolice.complaintsoffice@dc.gov (scan and attach to email) Mail to 1400 I Street, NW, Suite 700, Washington, DC 20005. By fax to (202) 727-9182. By dropping forms off at any MPD district station (MPD will forward the complaint to OPC)
If you need assistance submitting your consumer complaint, please contact the Consumer Complaint Hotline at 202-442-9828 or email consumer.protection@dc.gov.