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If you're not satisfied with a business's response to your complaint, consider these steps: Contact your state attorney general or consumer protection office. ... Contact a national consumer organization. ... Contact your local Better Business Bureau. ... File a report with the Federal Trade Commission. ... Visit USA.gov/consumer.
There are several strategies for resolving those complaints. First contact the seller. If that does not work, contact a consumer complaint agency. If that does not bring satisfaction, consider other options, such as arbitration or filing a lawsuit.
The FTC enforces federal consumer protection laws that prevent fraud, deception and unfair business practices. The Commission also enforces federal antitrust laws that prohibit anticompetitive mergers and other business practices that could lead to higher prices, fewer choices, or less innovation.
Effective Complaining Talk to the Right Person. If you have a complaint about a service or a product the place to start is with the business that sold you that service or product. ... Keep Records. Gather all of your documents, including bills, receipts, warranties and letters. ... Be Polite. ... Be Specific. ... Don't Give Up.
The power of ReportFraud.ftc.gov Your report is shared with more than 2,800 law enforcers. We can't resolve your individual report, but we use reports to investigate and bring cases against fraud, scams, and bad business practices.
Instead, be polite, unemotional, and remain firmly focused on the problem. If you're writing an email or letter, use this template and avoid too much detail?300 words or less should do it. If the rep has more questions, they can ask. In most cases, this should be all you need to resolve a complaint.
Email to: dcp.complaints@ct.gov. Fax to: 860-707-1966. Mail to: Department of Consumer Protection. 450 Columbus Blvd, Suit 901. Hartford, CT 06103.
To contact the Office of the Attorney General, please use the following: If you'd like to file a complaint or request for assistance, please visit the ?File a Complaint? page here or contact the Consumer Assistance Unit at 860-808-5420.
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...
Call the business where you purchased the product or service. Find out who is authorized to deal with customer problems. Many large retailers have a customer service department, which is a good place to start.