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Hope you don't need to use them too often: It's probably not your fault but? ... I'm afraid there has been a misunderstanding? ... Sorry to bother/trouble you, but? ... Sorry, but this is unacceptable? ... Let's make a toast / Let's cheers to? ... Excuse me but there is a problem? I want to complain about? This sucks..
Examples of complaint in a Sentence The board has received a number of complaints about the new policy. The company has a system to handle customer complaints. The lack of parking spaces is a common complaint among the city's residents.
Starting a complaint with ?I'm sorry to bother you? or ?Excuse me, I wonder if you can help me? puts the listener at ease. People are easier to deal with if they feel comfortable so even if you are angry, try to stay calm and start the conversation with one of these phrases.
I feel I must complain to you about? I wish to complain in the strongest terms about? REQUEST FOR ACTION I would like you to investigate this matter, and let me know your decision. I would like a full/partial refund as soon as possible.
CLOSING PARAGRAPH I hope that you will deal with this matter promptly as it is causing me considerable inconvenience. I feel/believe that I am entitled to a replacement/ refund? I demand a full refund/an immediate replacement/etc or I shall be forced to take legal action/ the matter further.
Consider introducing your letter of complaint with 'I would like to file a complaint', or something of that nature. This will ensure that the reader processes the rest of the letter in the way you intend them to. Also, don't forget to write your contact details on top.
A complaint letter format will typically begin with the sender's details, followed by stating who it's addressed to, the date, and then the letter itself. The opening paragraph should state your reason for writing, and the meat of the text will go into detail about the matter.
Be honest and straightforward. Write to the point, and in clear language. Do not include subjective opinions, except to the effect that your expectations were higher - for example, that you would have expected a better service from such a prominent company, or the product to be free of faults.