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Short Answer: Yes, if the business has responded to BBB complaints in the past, it is worth filing a complaint with the BBB since it is free and relatively quick. But note, the BBB cannot force the business to come to an agreement with you since the BBB is not a government agency.
Hotel Complaint Resources: The Better Business Bureau - (916) 443-6843 or .bbb.org. Department of Consumers Affairs - (800) 952-5210 or .dca.ca.gov.
Put it in writing It is helpful to put your complaint in writing if you can. If this isn't something you feel comfortable doing, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Make sure to write 'complaint' at the top of your letter or email, so there can be no doubt.
This article has been viewed 157,465 times. Complaints about a hotel can and should be made to management when your experience is not up to normal standards. If you have a subpar hotel stay, you can direct complaints to hotel employees, like the front desk worker or manager.
Take it to the Federal Trade Commission by filing a complaint. What kind of complaint? The Federal Trade Commission is the nation's Consumer Protection Agency. So if a business doesn't deliver on its promises, or if someone cheats you out of your money, the Federal Trade Commission wants to hear about it.
How to File a Complaint with the California Attorney General By Phone: 916-322-3360. Toll-Free Phone Number: 1-800-952-5225. By Mail: Download, fill out, and mail this form to P.O Box 944255, Sacramento 94244. By FAX: Download, fill out, and fax this form): (916) 323-5341. Online: Submit complaint using their Online Form.
Department of Consumer Affairs. File a complaint online at .dca.ca.gov or call 800.952. 5210 to have a complaint form mailed to you.
Call the LETF Public hotline anytime: 855 297 5322. Complete the Online Form / Spanish Form. Email us at letf@dir.ca.gov.