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Be prepared to answer some of the most common interview questions that make a general assessment of an applicant, such as: How did you hear about this position? What do you know about our company? What do you hope to gain from this position? Where do you see yourself in five years? Why did you leave your last job?
8 Most Asked Customer Service Interview Questions: How would you define good customer service? Why do you want to join this job? Explain about a difficult obstacle you had resolved recently at work. ... When it comes to work issues, how do you deal with them? How do you manage daily and weekly activities?
If you want to be an excellent customer service representative, here's where you should focus your efforts: Problem-Solving Skills. ... Clear Communication. ... Friendly Attitude. ... Empathy. ... Business Acumen. ... Product/Service Knowledge. ... Product/Service Knowledge. ... Strong Time Management.
General questions for a retail interview What do you know about our company? Where do you see yourself in five years? What do you do for recreation? How did you hear about this position? What schedule can you commit to? Can you describe the professional accomplishment you're most proud of?
During the interview, the hiring manager will be looking to see if you have the retail work experience, attitude, and abilities they need. Some of the more important skills you need to demonstrate are a strong work ethic, customer focus, sales success, communication, and thriving in a fast-paced environment.