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Drafting an effective answer requires an individual to carefully review the factual allegations and legal claims in a complaint, and to carefully consider the responses to those allegations, including any affirmative defenses, counterclaims, cross-claims, and third-party claims that may be asserted.
An Answer is the most common way to respond to a lawsuit. The Answer is the defendant's opportunity to admit or deny the specific allegations brought against them in the complaint. Any statements in the complaint that are not denied will be taken as true for the purposes of this case.
On a separate page or pages, write a short and plain statement of the answer to the allegations in the complaint. Number the paragraphs. The answer should correspond to each paragraph in the complaint, with paragraph 1 of the answer corresponding to paragraph 1 of the complaint, etc.
When writing a customer complaint response, consider following these steps: Read the entire complaint. ... Apologize for any inconvenience. ... Explain what may have caused the issue. ... Propose an actionable, detailed solution. ... Explain how you can improve the customer's experience in the future. ... Offer an incentive.
It is a formal written statement that addresses the allegations made by the plaintiff and either admits or denies them. Example: If a person is sued for breach of contract, they would file a responsive pleading that either admits to breaching the contract or denies the allegations made by the plaintiff.