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At a minimum, the disengagement letter should always contain the following: A clear statement that you are disengaging and the effective date of the disengagement (e.g., We must formally end our relationship with you as your accounting firm <effective immediately, or as of [date]>.);
We inform you that we will no longer require the services of [name of company], as of [date]. With this notification, we comply with the minimum notice period required by our agreement. Your company has provided us with good service in the past, however, we decided to terminate our business contract due to [reasons].
Write using a formal business format and specify the subscription you're canceling. Give a reason for the cancelation and request confirmation. Cancel a business contract by writing a letter stating your intentions, explaining why, and including a final payment for services. End on a friendly note.
Here are 11 steps to take to best disengage from a client. Start With Verbal Communication. ... Explain Your Reasoning, Listen, and Be Empathetic. ... Disengage in Writing. ... Include Your Last Date of Service. ... State Your Work Status/Pending Due Dates. ... Include the Account Balance Status. ... Encourage Retaining a New CPA.
The following can be used as a checklist or included within firms' policies, and it summarises the main actions you need to take. Send a disengagement letter. ... Return to a client all records of which they are the legal owner. ... Respond to a clearance request from the new accountant. ... Keep your own client file.