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As a result, turnover is relatively high in the industry. ing to a recent study, the average retention rate for consultants is just shy of 50%. While this may seem low, it is actually on par with other industries that experience similar levels of stress and demands.
To calculate your employee retention rate, divide the number of employees on the last day of the given period by the number of employees on the first day. Then, multiply that number by 100 to convert it to a percentage.
Retention in professional services is a well-known problem, particularly within the Big 4 ? Deloitte, EY, KPMG and PwC ? where attrition rates can be as high as 15% to 20%. Every year, career-hungry graduates join the ranks of consultancies looking for valuable experience and a household name on their CV.
To calculate the retention rate, divide the total number of employees who stayed with your company through the time period by the headcount you started with on day one. Then, multiply that number by 100 to get your employee retention rate. This is expressed as a formula below.
Customer retention rate formula Start with the number of customers at the end of the time period (E) ... Subtract the number of new customers gained within the time period (N) ... Divide the result by the number of customers at the beginning of the time period (S) ... Multiply by 100.