Sample Overpayment Letter To Customer For Payment In Massachusetts
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FAQ
In some cases, it may even damage your company's reputation and lead to negative publicity. Therefore, it's essential to write an effective “Inform a Customer of an Overpayment” letter that not only informs your customers of the overpayment but also outlines the steps you will take to rectify the situation.
State the purpose of the letter upfront. Provide a concise summary of the issue and circumstances that led to the need for a refund. Explain why you believe you are entitled to a refund, citing any policies, procedures, or previous communications from the bank that support your request.
State the purpose of the letter upfront. Provide a concise summary of the issue and circumstances that led to the need for a refund. Explain why you believe you are entitled to a refund, citing any policies, procedures, or previous communications from the bank that support your request.
I am writing to tell you that the payment was an unauthorized transfer. My bank account number is x-x. My account statement or other notification sent by you shows that an automatic payment was made to Company name. However this payment was unauthorized.
